689bd Privacy Policy — Our Firm Commitment to Protecting Your Data

689bd ("we", "us", "platform") takes the privacy of its members very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.

This policy applies to the 689bd website (689bd.bet), mobile app, and all associated services. By using our services, you agree to the terms of this Privacy Policy.

This privacy policy governs our Terms & Conditions and Responsible Gaming Policytogether forms a complete legal framework.

689bd may collect the following types of information to provide its services:

Registration Details:

• Full name & date of birth (for age verification).
• Mobile number & email address.
• Bangladesh contact address.
• National ID number (for KYC verification).

Financial Information:

• Mobile banking number (Mobile Pay, Nagad, Rocket).
• Transaction history & amounts.
• Deposit & withdrawal records.

Technical Data:

• IP address and device information.
• Browser type and operating system.
• Website usage time and patterns.
• Login history & session data.

Gaming Data:

• Game history and betting records.
• Win/loss statistics.
• Bonus and promotion usage details.

689bd uses the information it collects solely for the following legitimate purposes:

689bd stores your information on secure servers. How long we retain your data depends on the type of information and applicable legal requirements:

• Account Information: For the duration of active account and up to 5 years after closure.
• Financial Records: Up to 7 years, as required by legal obligations.
• KYC Documents: 5 years after verification.
• Logs & Technical Data: Typically 12 months.
• Customer Support Records: 2 years after resolution.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be used to identify you.

689bd never sells your personal data. However, it may be shared in the following limited circumstances:

• Payment Gateway: Mobile banking providers such as Mobile Pay, Nagad, and Rocket — only the minimum required data is shared to process transactions.
• Identity Verification Services: Approved third parties for the KYC process.
• Law Enforcement Agencies: By court order or legal requirement.
• Technology Partners: Cloud hosting and security service providers for platform operations.

689bd maintains strict confidentiality agreements with all third-party partners. They may not use your data for any purpose beyond what 689bd authorizes.

689bd's website and app use cookies and similar technologies. Cookies are small text files stored in your browser.

Cookie Types:

• Essential Cookies: Required for login sessions and security — the platform cannot function without them.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To analyze platform usage patterns.

You can manage or disable cookies through your browser settings, though some features may be limited as a result.

As a member of 689bd, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data unless we are required by law to retain it.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional communications.
• Right to Data Portability: You may request a copy of your data.

To exercise these rights support@689bd.betto reach us by email. We will respond within 30 business days.

689bd is strictly for users aged 18 and above. We never knowingly collect information from anyone under the age of 18.

If we become aware that personal data from a minor has been collected for any reason, that information will be deleted immediately and the associated account will be terminated.

689bd employs industry-leading technical measures to keep your data secure:

• 256-bit SSL Encryption: All data transfers are encrypted.
• Firewall Protection: Multi-layer firewall to prevent unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Restricted Access: Only authorized personnel can access sensitive information.
• Data Backup: Regular backups to a secure cloud.

However, no internet transmission can be guaranteed completely secure. In the event of a security breach, we will notify affected members within 72 hours.

689bd may update this Privacy Policy from time to time. If changes are made, we will notify you through the following methods:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified at your registered email address about any important changes.
• Push notifications will be sent via the app.

Continuing to use 689bd after any changes have been made will be considered acceptance of the updated policy.

For any privacy-related questions, concerns, or complaints, please get in touch with us:

• Email: support@689bd.bet
• Subject: Write "Privacy Request" in the subject line.
• Response Time: Up to 30 business days.

We take every privacy-related request seriously and do our best to resolve it as quickly as possible.